Returns & refunds
Changed your mind or something isn’t right? Here’s how returns work at VOID.
30-day returns
You can return unused items in their original condition within 30 days of delivery. Sale items can be returned too, unless the product page says otherwise.
How to start a return
Contact us with your order number and the item you’d like to return. We’ll reply with the return address and next steps — usually within one business day.
Refunds
Once your return arrives and is checked, we refund the full item price to your original payment method. Banks usually show it within 5–10 business days.
Wrong or damaged item?
If your order arrived damaged or isn’t what you ordered, tell us within 7 days with a photo and we’ll send a replacement or a full refund at no cost to you.